Frequently Asked Questions

We are proud to be a Flex property that allows you to pay rent on your schedule! Flex allows you to split your rent into smaller payments throughout the month- and still pay in full and on time! Visit https://getflex.com or download the Flex app to get started. ​

2 Bedroom: Maximum 5 persons
3 Bedroom: Maximum 7 persons
4 Bedroom: Maximum 9 persons

$200 nonrefundable admin fee and $300 security deposit is required per household. 

All parties 18 years of age and older are required to complete an application and pay the $40 nonrefundable application fee.

Pets are welcome and must be enrolled in Pet Screening. Residents are responsible for Pet Screening's annual service fee of $30. Pet rent: $25 per dog and $15 per cat. Nonrefundable fees: 1st dog $500, 2nd dog $250, 1st cat $300, and 2nd cat $100. 

Homebody is available via the resident portal for residents needing a valid renters insurance policy that fulfills community requirements. Costs vary between $25-$30. 

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All residents are automatically enrolled in Homebody's Rent Plus positive credit reporting services, reporting on-time payments only to the credit bureau to positively improve your credit score. A monthly service fee of $8.95 will be added to your monthly payments unless you choose to opt out. 

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RENTAL CRITERIA

 

Rockwood Property Management does not accept Comprehensive Reusable Tenant Screening Reports.

 

Rockwood Property Management does not discriminate against any person based on race, color, religion, gender, national origin, familial status, disability, source of income, and any other protected class status. The Rental Criteria below explains the policies of this community with regard to standards that must be met by each applicant in order to be approved for residency.

 

AGE

 

All parties 18 years of age or older are required to complete an application and pay any and all applicable fees.

 

IDENTITY VERIFICATION

 

All applicants are required to show a valid, non-expired driver's license or government issued photo identification. As required by HOPA regulations, a copy of some identification with the birthdate of each individual in the unit must be kept on file. See attached list of acceptable forms of identification.

 

CREDIT HISTORY

 

Your credit history will be verified by a third-party screening company. Management will receive a recommendation based on statistical data such as payment history, number and type of accounts, outstanding debt, and age of accounts. Based on the credit recommendation, the application will be accepted, denied or accepted with conditions.

 

• Accepted: The applicant will be accepted with the standard deposits and fees. • Denied Application will not be accepted. Applicant will be provided with contact information for the consumer reporting agencies that provided the consumer information.

 

• Accepted with Conditions: The applicant may pay an additional deposit or use a Qualified Co-Signer*. *Co-Signer must pass credit check and have verifiable gross income of 4.0 times the monthly rent.

 

CRIMINAL BACKGROUND CHECK

 

Felonies and Misdemeanors for which the applicant was convicted or is charged that are of a nature that would adversely affect property of the landlord or a tenant or the health, safety or right of peaceful enjoyment of the premises of the residents, the landlords or the landlord's agent may be denied.

 

Conviction of any crime that requires a lifetime registration as a sex offender will result in denial.

 

See Attached Criminal History Screening.

 

INCOME VERIFICATION

 

Each applicant must provide written verification of income in an amount of 2.5 times the tenant's portion of monthly rent per household.

 

See Attached Standard Acceptable Documentation for Income.

 

RESIDENCE VERIFICATION

 

Management reserves the right to verify residence history. Any individual with a current dispute with landlords or prior evictions or other unfavorable rental references, will be denied. Individuals with negative rental reference, including negative rental history with Rockwood Property Management shall be subject to denial.

 

DENIAL POLICY

 

If your application is denied due to unfavorable information received on your background investigation, you may:

 

• Contact the company that supplied the information to discuss your application.

 

• Contact the credit-reporting agency to identify what is reporting unfavorable information.

 

• Correct any incorrect information through the credit-reporting agency as per their policy.

 

• Request the credit-reporting agency to submit a corrected credit check to the appropriate Screening Company.

 

• Upon receipt of corrected and satisfactory information, your application will be reevaluated for the next available unit.

 

Be Advised:

 

• Incomplete, inaccurate or falsified information will be grounds for denial.

 

• Any applicant currently using illegal drugs or reporting a conviction, guilty pleas, or no contest plea by any court of competent jurisdiction for the illegal possession, manufacture or distribution of a controlled substance shall be denied.

 

• Any individual that is under the influence of drugs or alcohol or expressing hostility or demonstrating abusive behavior or language with management staff during application processing, will be denied.

 

• Any individual whose tenancy may constitute a direct threat to the health and safety of an individual, or whose tenancy may pose a threat to the community, or the property of others, will be denied.

 

In the event the Landlord discovers the tenant, or applicant, has misrepresented or omitted a material fact during the application for tenancy, any prior consent of the Landlord shall be deemed immediately revoked due to lack of informed consent. In such event, the tenant, and all household members, shall immediately be in occupancy of the Landlord and without color of title to the real property thereby requiring him/her/them to immediately vacate occupancy of the subject dwelling.

 

HOLDING FEE

 

I understand I acquire no rights to an apartment until I submit an application as well as a holding fee in the amount of $500.00 or 25% of the first full month's rent, whichever is the lesser. If my residency is approved and I sign an apartment rental agreement, this fee shall be credited to my first month's rent and/or security deposit. If my residency is approved but I do not sign an apartment rental agreement, then this fee shall be forfeited to the landlord as liquidated damages, pursuant to RCW 59.18.253, for holding an apartment with Rockwood Property Management. If my residency is not approved, then this fee shall be returned to me.

 

THE APPLICATION FEE IS NON-REFUNDABLE

 

Non-Refundable Application Fee $40.00