Frequently Asked Questions

We are proud to be a Flex property that allows you to pay rent on your schedule! Flex allows you to split your rent into smaller payments throughout the month- and still pay in full and on time! Visit https://getflex.com or download the Flex app to get started. ​

A Non-refundable application fee is due at the time of application. Application fee is $40.00 per residing member of the household 18 years of age and older. 

We do not accept Comprehensive Reusable Tenant Screening Reports as defined by and pursuant to RCW 59.18.257

​A one-time, non-refundable administrative fee of $200.00 is assessed at the time of move-in.

Our Security Deposit is $300.00.  The full amount is available for refund at the time of move-out.  Refund amount varies based on condition and damages to the unit at the time of move-out. 

Conditionally Approved Applicants may have an optional Deposit Alternative available for an additional cost.  This cost varies based on the individual's application. 

Animals are welcome and must be registered through Pet Screening. Residents are responsible for any applicable Pet Screening annual service fees. Pricing may vary and is subject to Pet Screening’s current pricing structure.

A one-time, non-refundable pet fee applies as follows: $500 for the first dog, $250 for a second dog, $300 for the first cat, and $100 for a second cat. In addition, monthly pet rent is $25 per dog and $15 per cat.

Residents with approved ESA/Service animal are not subject to these pet fees or rent. 

Water, sewer, trash, electricity and internet are included in the monthly rent. Residents are responsible for cable costs. Xfinity is pre-wired in the unit, or any other available options. 

Parking permits are required to park in the lot. Permits cost $15 per month. 

At the time of move-in, all residents are individually and automatically enrolled in Homebody's Rent Plus positive credit reporting services.  This service reports on-time rent payments only to the credit bureau to positively improve your credit score. A monthly service fee of $8.95 will be added to your monthly payments unless you choose to opt out. 

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RENTAL CRITERIA

 

Rockwood Property Management does not accept Comprehensive Reusable Tenant Screening Reports.

 

Rockwood Property Management does not discriminate against any person based on race, color, religion, gender, national origin, familial status, disability, source of income, and any other protected class status. The Rental Criteria below explains the policies of this community with regard to standards that must be met by each applicant in order to be approved for residency.

 

AGE

 

All parties 18 years of age or older are required to complete an application and pay any and all applicable fees.

 

IDENTITY VERIFICATION

 

All applicants are required to show a valid, non-expired driver's license or government issued photo identification. As required by HOPA regulations, a copy of some identification with the birthdate of each individual in the unit must be kept on file. See attached list of acceptable forms of identification.

 

CREDIT HISTORY

 

Your credit history will be verified by a third-party screening company. Management will receive a recommendation based on statistical data such as payment history, number and type of accounts, outstanding debt, and age of accounts. Based on the credit recommendation, the application will be accepted, denied or accepted with conditions.

 

• Accepted: The applicant will be accepted with the standard deposits and fees. • Denied Application will not be accepted. Applicant will be provided with contact information for the consumer reporting agencies that provided the consumer information.

 

• Accepted with Conditions: The applicant may pay an additional deposit or use a Qualified Co-Signer*. *Co-Signer must pass credit check and have verifiable gross income of 4.0 times the monthly rent.

 

CRIMINAL BACKGROUND CHECK

 

Felonies and Misdemeanors for which the applicant was convicted or is charged that are of a nature that would adversely affect property of the landlord or a tenant or the health, safety or right of peaceful enjoyment of the premises of the residents, the landlords or the landlord's agent may be denied.

 

Conviction of any crime that requires a lifetime registration as a sex offender will result in denial.

 

See Attached Criminal History Screening.

 

INCOME VERIFICATION

 

Each applicant must provide written verification of income in an amount of 2.5 times the tenant's portion of monthly rent per household.

 

See Attached Standard Acceptable Documentation for Income.

 

RESIDENCE VERIFICATION

 

Management reserves the right to verify residence history. Any individual with a current dispute with landlords or prior evictions or other unfavorable rental references, will be denied. Individuals with negative rental reference, including negative rental history with Rockwood Property Management shall be subject to denial.

 

DENIAL POLICY

 

If your application is denied due to unfavorable information received on your background investigation, you may:

 

• Contact the company that supplied the information to discuss your application.

 

• Contact the credit-reporting agency to identify what is reporting unfavorable information.

 

• Correct any incorrect information through the credit-reporting agency as per their policy.

 

• Request the credit-reporting agency to submit a corrected credit check to the appropriate Screening Company.

 

• Upon receipt of corrected and satisfactory information, your application will be reevaluated for the next available unit.

 

Be Advised:

 

• Incomplete, inaccurate or falsified information will be grounds for denial.

 

• Any applicant currently using illegal drugs or reporting a conviction, guilty pleas, or no contest plea by any court of competent jurisdiction for the illegal possession, manufacture or distribution of a controlled substance shall be denied.

 

• Any individual that is under the influence of drugs or alcohol or expressing hostility or demonstrating abusive behavior or language with management staff during application processing, will be denied.

 

• Any individual whose tenancy may constitute a direct threat to the health and safety of an individual, or whose tenancy may pose a threat to the community, or the property of others, will be denied.

 

In the event the Landlord discovers the tenant, or applicant, has misrepresented or omitted a material fact during the application for tenancy, any prior consent of the Landlord shall be deemed immediately revoked due to lack of informed consent. In such event, the tenant, and all household members, shall immediately be in occupancy of the Landlord and without color of title to the real property thereby requiring him/her/them to immediately vacate occupancy of the subject dwelling.

 

HOLDING FEE

 

I understand I acquire no rights to an apartment until I submit an application as well as a holding fee in the amount of $500.00 or 25% of the first full month's rent, whichever is the lesser. If my residency is approved and I sign an apartment rental agreement, this fee shall be credited to my first month's rent and/or security deposit. If my residency is approved but I do not sign an apartment rental agreement, then this fee shall be forfeited to the landlord as liquidated damages, pursuant to RCW 59.18.253, for holding an apartment with Rockwood Property Management. If my residency is not approved, then this fee shall be returned to me.

 

THE APPLICATION FEE IS NON-REFUNDABLE

 

Non-Refundable Application Fee $40.00

Required before move-in and must remain active for the entire lease term in accordance with the policies outlined in the lease agreement.  Each leaseholder must maintain a policy that includes, but is not limited to: listing the premise address, $300,000 minimum personal liability, and listing The Benjamin Lofts as an additional party of interest.  ​

If a compliant policy is not maintained, affected residents will be enrolled in the property’s master insurance policy through Homebody. This coverage is provided at a cost of $25.00 per month per non-compliant resident.​

Required to verify that income meets qualification standards as outlined in the Rental Criteria.  ​

Any and all animal(s) must be disclosed and approved before move-in.  All animals must be registered with both the leasing office and Pet Screening, a 3rd party verification company.  Residents are responsible for any applicable Pet Screening annual service fee. Pricing may vary and is subject to Pet Screening’s current pricing structure.  Residents with approved ESA/Service Animal or with no pets will not be charged this fee.  All applicable fees required by Pet Screening would be made directly to Pet Screening.   

Animals can be registered at https://thebenjaminlofts.petscreening.com/. ​

​Charged when formal legal notices must be served.

• $25.00 per legal notice served

​$50.00 per payment that is returned.  More than 2 returned payments will result in the requirement for payments to be made to the office via certified funds only. 

Late charges start after the 6th day of each month at a flat rate of $25 and continue to accrue at $5 per day. ​

Key fob: $50
Unit key: $25
Mailbox key: $25

​Charged for lease or community rule violations.

• $25.00 - $50.00 depending on violation (i.e. failure to clean up pet waste, not returning garbage can to proper storage, etc.)

By the bed means there is one lease per bedroom of an apartment.  Rather than renting an entire apartment, our residents can live in a shared space with roommates.  Individual leases allow the rent to be split making each resident responsible for only their portion of rent.

While we are in the prime spot for students, geared toward students, and offer by-the-bed leases, typical of student housing, we will not be verifying enrollment in school.

Part of the application process includes a questionnaire.  We use a system called Roommate Matching to take those with the highest percentage of lifestyle questions in common to pair them.  All of the roommate matching we complete will be gender specific.  We do not offer any coed apartments unless those roommates elect to come in together.

Absolutely.  During the application, if the applicant has others they would like to be roommates with, they can invite them to apply and they will be associated with you.  If you would like to search for your own roommate, there are several websites that provide this service: Roomster, Roomie Match, and Roommates.com are just a few of the sites.  Please keep in mind if you find your own roommates, you can put together a coed apartment.  However, if we are assisting with roommate matching, we can only match roommates in the same gender.  

We are not on-campus housing, will be privately managed by Rockwood Property Management, and not affiliated with EWU.  Part of EWU’s housing requirement is that full-time, single, first-year students under 21 years old is that they live on campus in university residence hall throughout the first year.  For specific information, visit: https://access.ewu.edu/housing/prospectiveresidents/housing-requirement.

The rent includes the amount for the bedroom being leased as well as the occupancy of the common areas, access to the community amenities, water, sewer, trash, electricity, and super-fast fiber Wi-Fi.  As well, all units are furnished and include all kitchen appliances (refrigerator, oven, microwave, and dishwasher).  Bedrooms have a full-size bed with a mattress, nightstand, desk, a desk chair, and a dresser.  TV's are included in all living rooms and in select bedroom types. ​