Ratings & Reviews

Overall Rating

(52 reviews)
98.1% of customers recommend this property

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Resident Reviews

submitted by Charlie W. - |Recommended: YesI like it here — Inexpensive rent prices and the apt's even come furnished, everything is really good quality, and always looks brand new. The staff here are very friendly and understanding.
response from property -Thanks for the 5 stars! We are ecstatic that you enjoyed your stay and all the accommodations that come with!
submitted by Jordan S. - |Recommended: YesFirst Month — This has been my first month living here. Everything has been good except the few times staff have walked in with no notice.
response from property -Hey Jordan! Thanks for the 5 star review! We give out a 48 hour entry notice before we enter an apartment. If this has happened where one was not placed please call the office at (509)590-7041 or email us at [email protected].
submitted by Cheryl T. - |Recommended: YesRecommended — I am a mother. Whenever I visit my daughter the complex is always quiet and clean. The staff is friendly, very helpful and knowledgeable.
response from property -Thanks for the 5 star review! We're glad that you and your daughter are enjoying the Benjamin Lofts.
submitted by Jacqueline C. - |Recommended: YesStaff and property — Professional staff, friendly, patience, understanding and always helpful. Thank you
response from property -Hi Jacqueline! Thank your for the stellar review, we look forward to serving you and your child next year!
submitted by Bret F. - |Recommended: YesAmazing — Perfect place to live
response from property -Thank you so much for the review, Bret! We're so happy you get to call The Benjamin home this year!
submitted by Kylee D. - |Recommended: YesVery nice place to live especially starting out — Lovely neighborhood
response from property -Thank you for the fantastic review!
submitted by Jessie A. - |Recommended: YesI love it — Very beautiful grounds and facilities. Amazing people and easy website access.
response from property -Thank you Jessie for the wonderful review!
submitted by Carlon - |Recommended: NoBenjamin Loft censors the views so you never see the negative comments. I would not let my son daughter live in these apartments. No heat in the winter and a little space heater is NOT the answer
response from property -Hi There, Thank you for leaving your honest review. We do not censor the reviews on our website, and do publish all reviews. We're sorry that you had an unpleasant experience while living at our property. We do feel it's important to note that residents experiencing issues with our HVAC system last winter were never without heat, we did provide space heaters while the necessary parts were ordered and installed. Unfortunately, due to COVID-19 supply shortages, and labor shortages with our HVAC vendor (also related to the pandemic), this did take quite some time to resolve. We worked proactively with licensed HVAC contractors and the manufacturer to expedite this, but many of the factors that caused the delay were beyond our control. If you would like to speak more about this, please contact Libby Patton (Property Manager) at 509-590-7041.
submitted by Colton A. - |Recommended: YesReview — Decent
response from property -Thank you for your review! If you have any questions or concerns please reach out to the leasing office.
submitted by Hunter S. - |Recommended: YesLove The Benjamin Lofts — This was my first time renting an apartment thanks to the pandemic , so I was pretty nervous when shopping around. Between the great floor plans private bathrooms AND giant windows , amenities there's the coziest little fire pit , and being so close to campus, The Benjamin Lofts seemed too good to be true for the price, but I'm so glad I moved in here. The building is just as advertised, and the staff are always so helpful when I have questions or maintenance requests. At the end of the year, renewing my lease was a no-brainer - I love The Benjamin Lofts
response from property -Hi Hunter! Thank you for the fabulous review, we're glad to hear that you've enjoyed your stay at The Benjamin, and look forward to seeing you next year too!
submitted by Sergio C. - |Recommended: YesReview for the Lofts — So a couple of things I have a problem with is the cracks in the floor of my kitchen in our apartment because if I spill some water or juice it gets in the cracks and it angers me that I can't clean it without something else getting stuck in there. Another thing I had a problem with was how THIN the walls are, because of this when the people above me are having parties or yelling really loudly I can hear most of the noise and even pick up some conversations and at one point I can hear my roommate having sexual intercourse and I heard that which I really didn't want to hear. Overall it was just how some things were made that I had a problem with how they turned out and had these problems but everything else is great, nice staff, and the maintenance staff takes care of things at a reasonable pace. It was just those couple of things, maybe the price is a bit high, especially for the apartment I got where I don't have a living room but an overall nice place to live if you have a decent living for a year or two while going to college here.
response from property -Hi Sergio, Thank you for leaving us such a thoughtful review! We do our best to mitigate sound traveling between the walls - there is soundproof installed between all of the apartments and between upstairs and downstairs. That said, it's not a fool proof system and sound does travel in our apartment living concept. We're happy to hear that you've enjoyed working with our office and maintenance team :) Please do not hesitate to reach out with any questions or concerns.
submitted by Tiffany M. - |Recommended: YesSurvey — It has been nice living here, I love the layout of our apartment, rent is affordable and my roommates are nice. It can be noisy in the parking lot at night and there's not always the best parking, especially at night, but otherwise it's a good place to live.
response from property -Thanks for the review, Tiffany!
submitted by Isaias H. - |Recommended: YesWest Coast Tech in Cheney — This complex reminds me of the San Fransisco Bay Area or the Seattle area. Amazing architecture, but at an amazing competitive price
response from property -Thank you for the great review! We're so happy to hear you've had a great experience while living here.
submitted by Meagan G. - |Recommended: YesSo nice — The building just looks amazing inside and out The staff is super friendly It’s so warm and inviting
response from property -Hi Meagan! Thank you for the stellar review, we're so happy to hear that you've had a great experience.
submitted by Lillian B. - |Recommended: YesBenjamin Lofts — Really enjoy living here. Staff is always helpful and quick to solve anything and the property is nice.
response from property -We are so glad that you are enjoying your experience in your new home! Thank you for the great review, Lillian :)

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Benjamin Lofts Off Campus Student Housing, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Benjamin Lofts Off Campus Student Housing, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose